To determine whether you have a volume license installed, click on the start icon and type CMD in the dialogue box but don’t hit enter. If you’re an individual that purchased a computer that came with a volume license, you’ll need to get in touch with the company that sold you the computer. Unless your computer is part of a large organization, you shouldn’t have a volume license installed. If you see these obvious signs of a scam, you’ll want to proceed with getting the malware removed from your computer. Large technology companies do everything they can to avoid having customers call them, so they’ll never lead with a toll-free number to solve your problem. Microsoft will never include a phone number to call and certainly wouldn’t use the word “licence” either.Īny warning that pops-up with a toll-free number prominently displayed in the warning itself should be considered a huge red flag.
Scam pop-ups are usually very easy to identify because they include a toll-free phone number to call to get a new license and may even use the misspelled word “licence” in the warning.
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